Please Read Before Attempting to Update to macOS High Sierra!

Apple has released a major update to their operating system named macOS High Sierra 10.13. You may apply this update to any BusinessMind workstation computer.

DO NOT attempt to update your BusinessMind Server computer with macOS High Sierra 10.13 without first contacting our support staff and scheduling said update. We will then walk you through proper backup procedures and assist you with that update. Any attempt to run this update on your BusinessMind server computer without scheduling with our support staff can result in data loss.

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Have you made the transition to EMV? If not, let’s get started...

I’m sure you’ve been hearing a lot about the nation’s transition to EMV® chip cards, and may even be seeing them as they appear in more and more consumer wallets. The following information from TSYS Merchant Solutions, our preferred payment provider, offers more information about the nation’s move to chip cards and why it is in your best interest to make sure you are able to accept them.


They’re out there. Lurking. You may even have seen a few. But for now, they seem more like conversation pieces. 

That is about to change.

The transition to EMV® chip cards is real. And so is the liability shift that takes effect October 1. 

After October 1, any brick-and-mortar business that has not updated its Point–Of-Sale (POS) devices or systems to accept chip cards will be liable for fraudulent charges from counterfeit cards. That’s because when the liability shift takes effect in October, fraud liability will shift from card issuers to those who are less chip card compliant in any given situation. So if a consumer passes off a fraudulent transaction on a counterfeit chip card in your business after October 1, you’ll be responsible for the damages unless you’ve upgraded.

Have you made the transition? If not, let’s get started.

TSYS Merchant Solutions is at the forefront of the EMV transition, offering education, real answers and multiple solutions. Many of our customers are already up and running, accepting chip cards and helping protect their customers’ sensitive card information.

Preparing your business to accept chip cards may be as easy as adding a new chip-capable terminal. Through our partnership with DCIT, we are offering free, EMV ready PAX s300 terminals to DCIT software users switching to TSYS Merchant Solutions for their processing needs. The PAX s300 is the only chip-ready solution that fully integrates with DCIT software.

For more information, check out the EMV resources on our website and download our new e-book, EMV®, Tokenization, & Encryption: The Path to Securing Your Small Businesses.

If you would like our help with your transition to chip card acceptance, contact:

Gina Martinez
TSYS Merchant Solutions
402.574.7964
dcit@tsys.com
www.tsysmerchantsolutions.com/dcit

Understanding the New BusinessMind Service & Terms of Use

As of version 6.0, BusinessMind is made available as a service under the Terms of Use published on our website at http://www.businessmind-for-jewelers.com/terms . There are important distinctions between this and any previous releases of BusinessMind, which were made available under a legacy License. 

Understanding Service Terms vs Legacy License

The current terms of use are published here. Each time you log into the application you are certifying that you agree to these terms so it is important that you read and understand them. Here are the two key conceptual differences between BusinessMind released as a service, as opposed to the legacy licenses.

  • You pay a monthly fee for access to the application and the help center. You do not pay for application updates.
  • You own your data, but access to the data is contingent upon payment of the application's access fee. You can and should keep backup copies of your data.
  • Access fees are charged based on the number of user accounts and the required level of service. Note that "the number of user accounts" is not the same as, and has nothing to do with, a) the number of computers/devices that you can access on, and b) the number of simultaneous logins you can have. For example, you can have just one user account and log into the system with that account on 10 devices at the same time. Your fees will still only be based on a single user account, not 10.

Understanding The Increasing Trend Towards Service Terms

The trend towards service terms for software applications has been on the rise for the past 5 years. Some of the most popular applications in the world are now using this model, for example, Microsoft Office (365) and Adobe Creative Cloud Suite (Photoshop, Illustrator, etc).

There are many reasons why most modern applications choose service terms today, the primary reason being that it is a more natural fit for the extremely fast pace at which technologies are evolving. Selling software "bits" like physical objects, without continuous maintenance, ensures that they will become non-functional with technology iterations over only 3 - 5 years. Since constant updates are necessary to keep software working in the quickly changing environment, the service model makes more sense now, than it may have in the past.

In addition, as applications move towards accessibility on mobile devices which have more limited capacity, more of the applications logic and data must be kept in the Cloud. Hosting of application services and data in the cloud has a continuing cost which must be met in order to continue to maintain the availability of the application.

The number of users accessing the application determines the amount of CPU power and bandwidth that Cloud based servers will require to keep the application available. The higher the number of users, the more CPU and bandwidth will be required, and therefore, the higher the cost of operating the service. This illustrates the relationship between the number of users and the cost of keeping the application available. This is directly associated with the cost of the application's monthly access fee.

Understanding How Your Monthly Cost Will Be Affected

We are happy to be able to provide a seamless transition for most existing customers for converting "legacy license support & updates" monthly fees to a new Standard service plan at the same cost. A Standard service plan includes 5 user accounts. If you have 5 or fewer user accounts, you will probably not see any change in the cost of your monthly service fee. However, if you need more than 5 user accounts, you will probably need to pay a higher access fee to support the additional user accounts that you need. If this is the case, we will contact you to explain the details and your new monthly cost.  

BusinessMind's Built-In Accounting Is End-Of-Life

--- EDITED Jan 31, 2017 --- 

The final EOL date for BusinessMind's built-in accounting is being moved to May 15, 2017 in order to allow customers who plan to switch to Xero integrated accounting more time to prepare for the change.

---

BusinessMind's built in accounting module was announced a few months back as an EOL legacy feature. It has been replaced with an integration with the Xero accounting application as published on our website in June 2016. 

BusinessMind's legacy built-in accounting module will be permanently and completely removed in version 6.1. All support for the legacy built-in accounting module in 6.0.x versions will be dropped by March 1, 2017. All support for the module in version 5 releases of BusinessMind has also already ended.

If you are presently using the built-in legacy accounting module, it is imperative that you begin planning to switch to a different accounting software. If you prefer to continue to have an accounting system that is integrated with your BusinessMind inventory, workshop, and point of sale, we believe you will find Xero to be an excellent replacement for the old built-in module. Using Xero for your accounting is not required to continue using BusinessMind if you do not require integrated accounting. 

Integrated EMV Capable POS Payments Now Available

DCIT has selected TSYS Merchant SolutionsSM to provide you with a state-of-the-art program that includes:

  • Integrated payments to eliminate dual entry and minimize human error.
  • An EMV® capable point-of-sale terminal. In October 2015, fraud liability switches to the merchant if an EMV card is used with a non-EMV-enabled terminal, making it essential that BusinessMind customers utilize EMV-capable hardware.
  • Greatly reduced PCI compliance scope via point-to-point encrypted hardware. This technology ensures all card data is encrypted at time of entry, and is protected throughout the entire payment process.
  • Access to the latest payment innovations including Apple Pay™, Near-Field Communication (NFC) Solutions and debit card acceptance functionality, ensuring that your customers can pay with their preferred method of payment.
  • A dedicated TSYS Merchant Solutions representative to get you started and aid with your merchant account conversion.

Please Visit http://tsysmerchantsolutions.com/dcit to get started.

BusinessMindPOSIntegratedEMV.pdf

Serial/Parallel Port Tag Printers And Other Peripherals Must Be Upgraded To USB Connected Models Immediately

Please note that connectivity by serial or parallel port is no longer supported by BusinessMind. Devices such as old tag printers which use these ports must be replaced with newer USB connected models. If you need help determining if your tag printer or other device needs to be replaced, or if you need help finding replacements, please contact us by opening a ticket for assistance.

FAQ

Why are serial and parrallel ports no longer supported?

The computer industry standardized on USB over legacy style serial/parallel ports over 10 years ago. We have maintained support since then, but we now need to move forward without the legacy of these technologies as we prepare future updates.

Support Ended For All Non-EMV Card Payment POS Integrations

Effective March 1, 2016, all non-EMV-compliant card payment point of sale integrations will be EOL and no longer supported (listed below). To use card payment integration with your POS, you must use an EMV compliant solution.

Use this link to get an EMV compliant solution started today.

END-OF-LIFE CARD PAYMENT SOLUTIONS

  • Authorize.NET
  • BluePay
  • FirstData
  • MercuryPay
  • LinkPoint

It is strongly recommended that you switch to an EMV compliant payment solution as soon as possible. The following articles explain why.

What EMV Means For Your Jewelry Store And Jewelry POS Software

PCI Out of Scope EMV Compliant Jewelry POS - How It Works